Privacy Policy
This website is owned and operated by Elite Funding Group LLC (“Elite Funding Group”, “Elite Funders”, “EFG”, “we”, “us”, or “our”). By using or accessing our website and other services, you agree to this Privacy Policy. We are committed to protecting the privacy and security of your personal information obtained through your financial dealings with us. This policy outlines our practices concerning the collection, use, and safeguarding of your data.
What we collect
Contact Forms
When you submit a form, we only collect the information you provide us, such as your name, email, and any other information you voluntarily provide. We also collect the internet protocol address the form was submitted from.
Application Forms
When you submit an application, we only collect the information you provide us.
This includes:
- Personal Information: This includes your name, address, email address, telephone number, social security number, and financial information such as your income, assets, and credit history.
- Application Information: Information you provide when applying for a loan, including company information, financial information, and existing credit commitments.
- We may collect this information, with your authorization, using services such as Plaid, to collect financial information.
How we collect information
How We Collect Information:
- Directly From You: Through the finance application form you complete.
- Indirectly From You: Through your transaction and payment history related to our services, as well as third party providers such as web analytics and financial entities and data processors.
Cookies
We may use cookies and other tracking technologies to enhance your experience on our website, analyze site traffic, and understand where our audience is coming from. You may also encounter embedded content such as a Facebook or X post, which may utilize cookies.
Web Analytics
We utilize web analytics tools to collect and analyze information about the use of our website. This includes data about page views, site usage, and navigation patterns. We use this information to improve our website’s functionality and user experience. The tools we use may collect information such as your IP address, device type, and browser type, but this information is processed in a way that does not identify you personally.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Plaid Technologies
We partner with Plaid Technologies, Inc. to securely connect your financial accounts to our services. By using our services, you authorize us and Plaid to access and transmit your financial information from your financial institution, as outlined in Plaid’s privacy policy. Plaid collects essential data such as account balances, transactions, and account numbers, which we use to verify application information and your identity, protect against fraud, and ensure secure processing of your transactions. We encourage you to review Plaid’s privacy practices on their website to ensure you are informed about how your data is protected.
Use of Information
Your information is used to:
- Evaluate your application for credit and other financial services.
- Manage and administer your account.
- Communicate with you regarding your account and our services.
- Improve our services and offerings.
Disclosure of Information
Who We Share With:
- Service Providers: Entities that help us with services such as fulfilling your loan, payment processing, credit checks, and customer service.
- Legal Requirements: We may disclose your information where required by law or subpoena.
SMS Marketing and Data Usage
This website utilizes SMS marketing services, provided by Elite Funding Group LLC through Klaviyo, to communicate with subscribers who voluntarily opt-in. When subscribing to our SMS services, we collect your phone number, message content, interaction data (e.g., open and click rates), and related usage data. This information is used to deliver personalized messages, marketing offers, updates, and reminders.
SMS Abandoned Cart Notifications
Elite Funding Group LLC uses cookies and plugins to track your activity on our site, including cart abandonment. We use this information to send automated SMS cart reminder messages when you leave without completing your application or checkout.
Third-Party Data Sharing
Elite Funding Group LLC does not sell your personal data to non-affiliated third parties. We may share your information with third-party service providers, like Klaviyo, strictly for purposes of sending SMS communications and analyzing interactions to improve user experience. Klaviyo’s use of your data is subject to its privacy policy, available at klaviyo.com/privacy.
Opting Out of SMS
You may opt-out of receiving SMS marketing messages at any time by replying STOP to any SMS message.
Data Protection Measures
We implement industry-standard physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
If you have questions or concerns regarding SMS privacy or data practices, contact us at [email protected].
Data Protection
We take the protection of your data seriously. We implement physical, technical, and administrative measures designed to safeguard the information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no security measures are completely impenetrable.
User Rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete personal information.
- Request deletion of your personal information when it’s no longer needed for the purposes for which it was collected.
Policy Updates
This policy may be updated from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Information
If you have any questions or concerns about our use of your personal information, please contact us at:
[email protected]